Legal
Privacy Policy
How we collect, use, store and safeguard your personal information when you visit our website or use our services.
Our commitment
Fitouts Australia is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store and disclose personal information obtained through our website, fitoutsaustralia.com.au.
1. What information we collect
Contact form submissions. When you complete our contact form we may collect your name, email address, phone number, organisation, enquiry type and any other information you voluntarily include in your message.
Quote form submissions. When you request a quote we may collect your name, email address, phone number, project details, budget, space area, project timeline and other preferences related to your fitout enquiry.
Automatically collected data. We may use analytics tools to collect standard internet log information and visitor behaviour data, including:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on the site
This data is used in aggregate to improve our website.
2. How we use your information
We use the information you provide to:
- Respond to your enquiries
- Provide quotes and fitout service details
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent or trade your personal information to third parties.
3. Cookies, analytics and advertising
We may use cookies and similar technologies for analytics, to improve site functionality and to measure the effectiveness of our advertising.
We may use Google Analytics and Google Ads, including conversion tracking and remarketing. These services may use cookies to show our ads to people who have visited our website, and to measure how people interact with our ads and site. Google’s use of this data is governed by the Google Privacy Policy.
You can opt out of personalised advertising through Google Ads Settings, opt out of Google Analytics with the Google Analytics opt-out browser add-on, or disable cookies in your browser settings (this may affect your experience of the website).
4. Disclosure of personal information
We may disclose your information to:
- Our internal staff and service providers for administrative and communication purposes, including our website hosting and email delivery providers
- Government authorities if required by law
- Third-party analytics tools
All reasonable steps are taken to ensure these third parties comply with privacy obligations.
5. Data storage and security
Your data is stored securely with trusted service providers. We take reasonable steps to protect data from misuse, interference and loss, and to prevent unauthorised access, modification or disclosure.
6. Access and correction
You have the right to access and correct the personal information we hold about you. Please contact us at info@fitoutsaustralia.com.au to make a request.
7. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us:
Fitouts Australia
Email: info@fitoutsaustralia.com.au
Phone: 0499 801 801
Website: fitoutsaustralia.com.au
Last updated: 01 October 2026